Microsoft Outlook 2010

Outlook 2010 Setup & Configuration

  • Initial configuration

 

A first look at Outlook 2010

  • Starting Outlook 2010
  • The Microsoft Outlook 2010 Screen
  • Help in Outlook 2010
  • Searching for Help
  • Printing help sheets
  • Microsoft Outlook Navigation Pane
  • Microsoft Outlook Ribbon
  • Closing Outlook

 

Terminology & Concepts

  • What is email?
  • The structure of an email address
  • The advantages of using email
  • SMS (Short Message Service)
  • Voice over Internet Protocol (VoIP)
  • Instant messaging
  • Online (virtual) communities
  • Social networking websites
  • Internet forums (message boards / discussion boards)
  • Chat rooms
  • Online computer games

 

Security Issues

  • Spam
  • Viruses
  • Phishing
  • Digital signatures

 

Sending Messages

  • Creating and sending your first email
  • Checking that your email was sent
  • Sending emails to more than one person
  • Receiving emails
  • Sending a copy of a message
  • What is a blind carbon copy?
  • Sending a copy of a message to another address using blind carbon copy
  • Setting the message subject
  • Spell checking your message
  • Attaching a file to a message
  • Deleting an attached file from an outgoing message
  • Issues when sending file attachments
  • Setting message priority & sensitivity
  • Saving a draft copy of an e-mail

 

Receiving, reading and replying to messages

  • The Inbox folder
  • Opening the Inbox folder
  • The Inbox screen
  • Selecting a message
  • Message Status icons
  • Reading a message
  • Switching between messages
  • Forwarding a message
  • Opening or saving an attached file
  • Replying to the sender of a message
  • Replying to the sender and all recipients of a message
  • Setting message reply options so that the original message is inserted, or not
  • Printing a message
  • Previewing a message before printing
  • Printing Options

 

Manipulating Text and Files

  • Selecting a word
  • Selecting a
  • Selecting a paragraph
  • Selecting all text
  • Selecting text using the mouse
  • Copying text to the
  • Pasting text from the
  • Copying text from one message to another
  • Cutting text to the
  • Moving text from one message to another
  • Copying text from another application
  • Deleting text in a message
  • Deleting an attached file from a message

 

Contacts

  • What are contacts?
  • Opening the Contacts folder
  • Creating a contact
  • Adding the sender of a message to contacts
  • Addressing an email to a contact
  • Deleting a contact
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